Being the brilliant interviewee!

  1. Prepare carefully. Research the company and the interviewers. Weave this knowledge subtly into the conversation. Try to interview at a time of day when you feel at your best and ensure that you have had a chance to take a rest from the day job beforehand. You must not seem rushed or exhausted
  2. Smile occasionally and appropriately (even if you are only on the phone) – it makes a huge difference
  3. ALWAYS talk about your previous employers positively. If they were crooks, you don’t have to call them that – understating the point and moving on is more powerful and expressive ‘I enjoyed the experience a great deal, however I felt that I had more to offer a business which prized integrity more highly’!
  4. If you are on a video conference, when speaking, look into the camera (make sure you know where it is!) and glance occasionally at your audience for your cues – it is much more engaging to attempt eye contact. Gesture and move normally, as long as you don’t move around in the frame excessively – animation is good. Think about your background (visually) and ensure there is no background noise. Remember mechanical noises particularly are amplified by AV equipment, so the washing machine quietly doing its spin cycle three rooms away may be deafening to your interviewer!
  5. Have your essentials documented simply and clearly – refer back to them when the opportunity arises
  6. Don’t shoe-horn points you want to make into parts of the conversation which are out of context, cover as a separate point, or AOB
  7. If you have something you are not proud of on your CV, find an opportunity to put it into a favourable context without highlighting it unduly. Don’t wait for the killer question!
  8. Everyone thinks they are body language experts – they are often wrong, so be positive and upbeat throughout and don’t second guess the outcome
  9. Don’t use ‘in house’ or cliquey language – it excludes others and makes you sound institutionalised
  10. Have a copy of your CV handy in case it is referred to and points need clarifying – if your CV has been reformatted by a recruitment business, make sure you have a copy of that as well, there may be mistakes
  11. Avoid using negative words. Practise talking about things you don’t like in a positive way
  12. Be clear on what are essentials or deal-breakers, but be open on the rest, you will be surprised what options evolve as a result
  13. Try to avoid referring to money face to face, but if an interviewer presses the point, be clear on your key (researched) figure or more broadly i.e. ‘I want to be valued on par with the market and other members of the senior management team’. Use you recruitment agency referrer as an intermediary if there is one
  14. In interviews, try to put your opposite number at ease, you will find out much more; show respect and be polite. Never interrupt or argue but be assertive – you are entitled to politely and gently but firmly make your point
  15. Take your time to think – interviewers appreciate you respecting the question rather than ‘shooting from the hip’. Make sure you have understood any points raised (ask if necessary), without doing so repeatedly, which can be seen as a clumsy way to play for time
  16. Make your point pleasantly and expressively – then STOP TALKING – silences are an easy trap to make you start waffling. If a silence is very long, ask if your interviewer would like you to elaborate or clarify any point you have made
  17. Use examples to illustrate your points and where permissible, figures
  18. Always respect confidentiality agreements and implied confidentiality. Gossips are useful but unpopular
  19. Understand the dress code, even for video conferences. If there isn’t one, err on the side of caution (more formal)
  20. It is critically important to RESERVE JUDGEMENT and properly evidence any opinions you develop

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